Pamela Brumter-Coret
Position: Acting Director, DG Markt/Services
Organization: European Commission
Pamela Brumter is working in the Directorate General for Internal Market and Services at the European Commission. She is head of unit in charge of business to consumers in the Directorate for Services, of which she is currently also Acting Director.
Lawyer by training, Mrs Brumter, a French national, has been working in various sectors in the European Parliament and in the Commission since 1986.
Over the last ten years she has been in charge of public procurement law and of recognition of professional qualifications. Her latest assignment was in the single market policy unit where she was entrusted with the re launch of the single market which led recently to the adoption of the single market act by the Commission. She took over the business to consumers unit recently and will follow the gambling sector.
Title of the presentation: Cross-border e-services
Abstract: The "Points of Single Contact" (PSC), foreseen by the EU Services Directive, are a key tool to help businesses "going abroad". The PSCs are e-government portals which had to be set up in each EU country by beginning 2010. They aim to provide businesses with all relevant information relating to their activities and online completion of the required formalities. The PSCs offer a great potential to facilitate life for businesses. But the cross border use of the PSCs also raises significant challenges, in particular as regards the use of e-procedures.
A number of measures have already been undertaken at EU level to facilitate the cross-border use of e-procedures. These range from the adoption of legal acts to the development of open source software applications for Member States' use. A Large Scale Pilot "SPOCS" (Simple Procedures Online for Cross- Border Services), was launched to further develop the PSCs beyond the basic requirements of the Services Directive.
The presentation will provide a short overview of the state of play of the PSCs and present the measures taken so far to make the PSCs more user-friendly and accessible for cross-border use. It will also show how the SPOCS project accompanies the work undertaken so far in order to move towards a "second generation" of PSCs. Finally, future work on the PSCs will be outlined.
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